Prices: All prices are subject to change without notice.

 

Scheduling: We recommend you schedule your next service prior to leaving Hair Flourish to ensure the best appointment time that works for your schedule.

 

Appointments: Please plan to arrive 15–20 minutes before your scheduled service to allow for check-in and service preparation. If arriving late for your appointment, please send text to your stylist.

 

Cancellations: The staff earn their wages by reserving time for our clients, and we make every effort to schedule enough time for each client’s needs. In order to keep this schedule policy working, any cancellation received less than 4 hours in advance will be charged 50% of the full service price. No-shows will be charged 100% of the full service price. A major credit card and/or debit card is necessary to reserve time for multi-service, group and bridal appointments as well.

 

Credit Cards: We accept Mastercard, Visa, Discover and American Express.

 

Gift Cards: Gift cards are not refundable and cannot be redeemed for cash or gratuities. Gift cards expire two (2) years from the purchase date. Please visit the gift card page for more details.

 

Suggestions: We’re always open to yours. Please let us know how we may serve you better.

 

For Your Protection: We regret that we cannot be responsible for loss or damage to personal articles including clothing and accessories. Please keep all valuables with you during your appointment. On spa days, please leave your jewelry at home.

 

Service Satisfaction: In the event that you are not satisfied with your service, we ask you to please contact us and schedule a redo of your service within 10 days of your service visit.

 

Product Return Policy: We will issue a full refund on products unused and returned within 14 days of purchase.

 

Delivery Policy: Gift cards can be purchased for immediate purchase and prompt delivery via email/website download. Gift cards can also either be mailed directly to the recipient or purchaser via US mail service. Please allow 24 to 48 hours for processing and 5 to 7 business days for shipping.

 

Privacy Policy: Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on our website.

 

The only personal information we collect is name, street and email address, telephone number, and credit card information. We use the personal information collected from you to process orders. Such personal information is not used for any other purpose and is not shared.

 

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put into place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under 13 to provide information to us. You can correct factual errors in your personally identifiable information by sending us a request detailing the error(s). To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. In the unlikely event any of the personal information you supply us online is misused, you may redress these issues by contacting us directly at info@shophairflourish.com